Partners in Care
At UNM SRMC, we understand that your family members and loved ones play an important role in your recovery and care. We promote family presence and encourage your loved ones to be a central part of your care team, both in the hospital and once you return home.
A “family” can be based on biological, legal or emotional relationships. We understand that no two families are the same and support a patient’s right to define family for themselves. These identified family members are considered a patient’s “Partners in Care.”
Partners in Care are welcome 24/7 and are encouraged to actively participate with our staff and medical providers in discussions and decision making.
When Visiting a Loved One in the Hospital:
- Always wash your hands with warm soap and water or use the alcohol-based hand sanitizer gel when entering the hospital and patient rooms, after eating or using the bathroom and after sneezing or coughing. Hand washing is the best protection against spreading diseases.
- For the safety of your loved one, we encourage you to limit your visitation if you are ill. If you are sick when visiting, please cover your mouth/nose with a tissue and throw it away. Surgical masks are also available to help keep everyone safe. Please ask for one if you would like.
- Children are welcomed as guests and encouraged to be with the family. Please make sure all children remain under constant adult supervision by an adult other than the patient. Note: To ensure the safety of our patients and staff, UNM SRMC does not allow children under the age of 14 to visit during flu season.
- Please speak softly and be respectful of other patients who may need rest.
- One family member is welcome to stay overnight on the fold-out bed located in each patient room, except in the case of breast feeding mothers, where specific arrangements need to be made. However, if you choose to leave, your loved one will be in great hands.
- To provide the best care possible and allow for patient privacy and safety, there might be times when Partners in Care and other guests are asked to step outside of the room during bedside procedures.
- Quiet time may be required to help your loved one heal. Ask a staff member for the appropriate times to visit with your loved one.
- We strive to provide a safe and comfortable setting for our patients. Some situations may require alterations in these guidelines in order to create a healing environment for all patients.